Volkswagen and Serens

At the 2024 International Consumer Electronics Show, Volkswagen showcased the ID.7 model equipped with the IDA voice assistant. Through cooperation with Cerence, Volkswagen's European market models on the MEB and MQB platforms, including the ID series, Tiguan, Passat and Golf, will integrate ChatGPT technology to improve the responsiveness of the voice assistant. IDA supports multiple languages ​​and uses Cerence Chat Pro to manage behavior and handle user requests through an intelligent arbitration mechanism. Despite privacy and legal restrictions, Volkswagen is still seeking to optimize the user experience.