Ideal Auto's hardware upgrade promise was not fulfilled, and car owners called for upgrading to Qualcomm 8155 chips

In addition to the slow OTA upgrade, the hardware upgrade problem of Ideal ONE has also become the focus of complaints from car owners. Car owners said that the Snapdragon 820A chip used by Ideal ONE can no longer meet the current market demand, causing the car machine to freeze, which has been complained by many car owners. Some car owners even proposed to upgrade to Qualcomm 8155 chip at their own expense. However, Li Xiang, CEO of Ideal Auto, publicly stated that because the gateway controller uses the supplier solution, the wiring harness is also fixed and lacks scalability, Ideal ONE cannot be upgraded to the 8155 chip.