Luxury car dealerships are cutting back on service, while domestic brands are improving their service reputation.

In recent years, the service quality of traditional luxury brand 4S stores has declined, particularly regarding lunch. For example, brands like Mercedes-Benz, Honda, and Audi have discontinued free lunches, and the quality of paid meals has also significantly decreased. Conversely, the food quality at 4S stores of domestic brands such as Yangwang, Wenjie, Avita, and Xiaomi has improved significantly, receiving positive feedback from car owners. This difference in service reflects changes in the market landscape and the competitiveness of different brands.