May I ask what are the technical advantages of Puqiang Times, in which NavInfo (Hong Kong) Co., Ltd., a wholly-owned subsidiary of the company, holds a 15% stake, in speech recognition and language processing? Is ChatGPT being deployed? Thank you.

2025-01-01 23:22
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NavInfo: Hello, Puqiang, a company in which the company holds a stake, has accumulated more than 12 years of experience in the voice industry. It has independently developed AI core technologies such as speech recognition ASR, speech synthesis TTS, and natural language processing, and has accumulated a large amount of data and industry models, especially focusing on intelligent voice customer service and in-vehicle human-computer interaction. In the field of language processing, Puqiang's voice big data technology and related products have been serving customers for more than 10 years. Puqiang's big data analysis products provide NLP technologies such as cause analysis, trend analysis, and customer portraits. They have been applied by a large number of customers in the analysis, quality inspection, mining, and real-time customer service of customer conversations, and have been successfully implemented, bringing rich ROI to customers. Puqiang's voice robot products bring together Puqiang's various NLP technologies/models/algorithms. While providing intelligent cockpit human-computer interaction, they are also growing continuously in the voice robot service of customer service. They have become service providers for operators such as Telecom and Mobile, and have been recognized by customers. They are currently being promoted to provinces across the country.