Xpeng Motors accused of violating consumers' right to know

2025-08-27 16:01
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Xpeng Motors reportedly implemented a series of controversial measures to address steering gear issues with its P7+ models, including unauthorized gluing and over-the-air (OTA) upgrades without owners' consent. These actions were accused of violating consumers' right to know. Furthermore, Xpeng Motors was accused of employing a "based on complaint" approach, prioritizing steering gear replacements for owners with the most complaints while leaving other owners facing spare parts shortages.